Receptionist and Customer Service Jobs in Frisco, Allen, McKinney Plano Texas

Customer Service Representative or Receptionist must deal with inquiries on the phone. Receptionist must supply information regarding the organization to the general public, clients and customers. Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, responding to customer inquiries and making sure that any problems they are experiencing are resolved, receiving and directing visitors, word processing, filing, and faxing. Extensive software skills are required, as well as Internet research abilities and strong communication skills. Staff in this category also may have the title of department assistant, coordinator, or associate.

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Main Job Tasks and Responsibilities

Answer telephone, screen and direct calls
Take a new order calls
Provide order placing information to callers
Follow up calls
Deal with queries and complaints from customers
General administrative and clerical support

Education and Experience

High school diploma generally required
Knowledge of administrative and clerical procedures
Knowledge of computers and relevant software applications
Knowledge of customer service principles and practices
Keyboard skills

Key Competencies

Fast learning skills
Verbal and written communication skills
Professional personal presentation
Customer service orientation
Information management
Organizing and planning
Attention to detail
Reliability

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Customer Service /Account Manager Position in Frisco, Allen Texas.
Mon - Friday 9:00 AM to 4:00 PM.
Customer Service / Orders over the phone. Submit your resume to: receptionist[at]tslead.com.